Avanti Language Services respects the privacy of our clients, our freelance translators, and all visitors to our website. We treat all personal data in confidence and in accordance with the General Data Protection Regulation (the ‘GDPR’).

Purposes of data processing

We will process your data for the purposes of entering into and carrying out contracts for translation services and for managing the business relationships arising thereunder.

If you complete an on-line request to be contacted or to receive an offer, or if you contact us by e-mail, we will store your data only for as long as necessary to deal with your request or as prescribed by law.

You are entitled to see your personal data stored within our database at any time in order to check that it is correct or relevant to the purpose. You may also instruct us to remove such data from our database, and we will respond immediately to such request provided that the law permits us to do so.

We will not disclose your data to any third party except to the extent necessary for carrying out the services you have purchased.  In such a case, we will only disclose such of that data as is necessary for our translators to be able to provide the requested service.

Once the statutory period for retaining personal data has expired or the data is no longer needed for the supply of our services – whichever is sooner – then we will destroy this data.

Facebook and Twitter

Our website contains links to our Facebook and Twitter pages. These links use the codes supplied by Facebook and Twitter. These codes include a cookie that will be placed on your computer. Avanti Language Services has no control over what Facebook and Twitter do with your personal data. If you oppose their policy on data protection, then you should only follow us via our own website; otherwise, you are very welcome to follow us via this social media.

Newsletter

We send a newsletter to those interested in obtaining the latest news about our company and services, and related topics.  We will only use your e-mail address for this purpose if you have given us your express consent to do so. Each newsletter includes information about how to unsubscribe from this service. Personal data concerning the subscribers to our newsletter will not be disclosed to any third party.

Changes to this Privacy Statement

Avanti Language Services reserves the right to make any changes to this Privacy Statement as may be required by any future law or regulation, or by any change to the services we provide.

Complaints

Although we handle your data with the greatest care and have taken appropriate measures to protect it, you may nevertheless feel that we have not completely complied with the provisions of the GDPR. You can always submit a complaint about any alleged non-compliance of Avanti Language Services with the GDPR to the Dutch Data Protection Authority.